Privacy Policy

Privacy Policy for Data-Espresso Integration

Last Updated: 9 Jan 2025

Welcome to Data-Espresso Integration (the “App”), operated by data-espresso (“we”, “us”, or “our”). Your privacy is paramount to us. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information through the App in accordance with the laws of Thailand, including the Personal Data Protection Act (PDPA).

1. Information We Collect

We collect information that you provide directly to us when you use our integration services or interact with our platform:

Personal Information

  • Name and email address
  • Account credentials for service authentication
  • Phone number (if provided)
  • Any other information you choose to provide

Content Information

  • Workflow configurations and automation rules
  • Integration settings and preferences
  • User-generated content related to automations

Usage Information

  • Information about how you use the App
  • Interaction patterns with our services
  • Performance metrics of your integrations

2. How We Use Your Information

We use your information for the following purposes:

  • To facilitate automated workflows between your data sources and AI services
  • To help you integrate and analyze data for business intelligence
  • To provide educational content about data utilization and AI technologies
  • To improve our integration services for SME needs
  • To assist with data transformation and automation for business efficiency
  • To communicate with you about your account and provide customer support
  • To ensure a secure environment and comply with our legal obligations
  • To optimize and enhance our integration capabilities

3. Google Services Integration

When you connect our App with Google services through n8n and make.com, we may access:

  • Google Calendar (for event management and scheduling)
  • Google Contacts (for contact information management)
  • Google Drive (for file storage and management)
  • Google Mail (for email automation)
  • Google Sheets (for data processing and management)
  • Google Tasks (for task management)

These accesses are specifically used for:

  • Calendar: Creating, reading, updating events and managing schedules
  • Contacts: Managing and synchronizing contact information
  • Drive: File operations, storage, and document management
  • Mail: Email automation and communication workflows
  • Sheets: Data processing, analysis, and spreadsheet management
  • Tasks: Task creation, updates, and management

How we handle Google user data:

  • We only access data necessary for performing the automated workflows you configure
  • Data is processed according to your workflow configurations in n8n and make.com
  • We do not store Google user data permanently on our servers
  • Data is only transferred between services as per your automation rules
  • All data transfers are encrypted using industry-standard protocols
  • We do not share Google user data with third parties except as necessary to provide our service
  • You can revoke our access to your Google data at any time through your Google Account settings

Data Retention for Google Services:

  • We only retain Google user data temporarily during workflow execution
  • No permanent copies of Google data are stored outside your Google account
  • Temporary data is automatically deleted after workflow completion
  • Cache and logs are regularly cleared according to our data retention schedule

4. Sharing Your Information

We may share your information with:

  • Service providers assisting us with our operations
  • Integration partners necessary for providing our services
  • Law enforcement, if required by law or to protect our rights and safety
  • Other parties with your explicit consent or to complete transactions you initiate

5. Your Rights and Choices

Under the PDPA, you have the following rights:

  • Right to access your personal data
  • Right to rectify inaccurate or incomplete data
  • Right to delete your personal data
  • Right to restrict processing of your data
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent

To exercise these rights, please contact us at [Your Contact Email].

6. Data Security

We implement robust security measures to protect your information:

  • End-to-end encryption for all data transfers
  • Regular security audits and updates
  • Secure authentication protocols
  • Access controls and monitoring
  • Compliance with industry security standards
  • Regular backup and disaster recovery procedures
  • Employee training on data security and privacy
  • Intrusion detection and prevention systems
  • Regular vulnerability assessments

7. Children’s Privacy

Our App is not directed to individuals under the age of 20. We do not knowingly collect personal information from children without parental consent.

8. Data Processing Agreement

When processing data through our integration services:

  • We act as a data processor for any data transferred through our platform
  • All data processing activities are conducted in accordance with applicable data protection laws
  • We maintain appropriate technical and organizational measures to ensure data security
  • We provide transparency about our data processing activities
  • We assist in fulfilling data subject rights requests
  • We maintain records of processing activities as required by law

9. International Data Transfers

If we transfer your data internationally:

  • We ensure appropriate safeguards are in place
  • We comply with applicable data transfer regulations
  • We implement standard contractual clauses where necessary
  • We maintain transparency about data storage locations

10. Data Breach Notification

In the event of a data breach:

  • We will notify affected users within 72 hours of discovery
  • We will provide details about the breach and its potential impact
  • We will outline steps taken to address the breach
  • We will implement necessary measures to prevent future incidents

11. Changes to This Privacy Policy

We may update this policy from time to time. We will notify you of any changes by:

  • Posting the new policy on this page
  • Updating the “Last Updated” date
  • Sending an email notification for significant changes

12. AI and Data Processing

When using our integration services with AI platforms:

  • We do not store or retain the content of your AI interactions
  • Your data used for automation workflows with AI services is processed according to your configurations
  • We implement safeguards to protect sensitive information processed through AI integrations
  • We help facilitate connections between your data sources and AI services (like ChatGPT) while maintaining data privacy

13. Contact Us

For any privacy-related queries or to exercise your rights:

  • Website: https://data-espresso.com
  • Facebook: https://www.facebook.com/data.espresso.cafe
  • Email: admin@data-espresso.com

For urgent privacy concerns or data breach reporting, please contact our Data Protection Officer at below

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